FAQ

Have questions, we got answers

Here you will find answers to common questions about sea moss. It includes its nutritional benefits and ways to use it in your eating and drinking. Along with that you’ll learn about our products and how to use them in many ways.

  • Sea Moss properties
  • Mossum products
  • Uses
  • Shipping & returns
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If you still have questions, then send it via email. We respond within 24 hours. You can also check out our sea moss page which tells of its benefits in more detail.

  • Sea Moss is a red genus edible algae. It is a veiny vegetable that grows in the fresh waters of the Atlantic and Pacific oceans. It looks like soft coral. It is a light brownish-yellow color. When dried in its own sea salt, it looks shriveled and sad. Once it is rehydrated in water, it grows bright and beautiful. Up to 10 times its size. It is a raw food.



  • Yes. For you and every member of your family. This red algae is so powerful that only 1 tsp a day is enough for it to work with you to help you be well. The macro and micro minerals contained therein can help with soothing, healing, repairing and strengthening areas of your body that need it.

     

  • The features and characteristics of sea moss are such that it is – tasteless, odorless, alkaline with a PH8, low calorie. It’s benefits impact the whole body, from skin and bones to respiratory, immune and digestive system to circulatory and excretory systems. In addition, it is so easy the add to anything you eat and drink without impacting existing flavors.



  • The research is ongoing as sea moss is becoming more popular and understood. It has been used for centuries around the world including, Ireland, the South Pacific and the Caribbean as a supplement. And as a wise scientist said, if sea moss wasn’t good, there would be no more people. It having been consumed for all this time.

  • Our sea moss, eucheuma cottonii is grown in and shipped from the Caribbean. Sea Moss is nurtured in the fresh waters of the Atlantic Ocean taking in the minerals in the ocean and the sun. It is sundried and then shipped. Caribbean sea moss farmers follow proper regulations by the respective Ministries to ensure the highest quality algae gets to consumers like you.
  • A Mossum made product is designed to fit into your convenient nutrition preferences. Our condiments and snacks provide the nutritional benefits of sea moss. Use our raw sea moss in your smoothie drinks, salads, and stove top cooking. It is the whole food in its true form, desalted and ready to use.

  • Moso Sea Moss Pieces – For single serve smoothies 1 – 2 tsp. Drink as soon as because it thickens if given a chance to settle. When making stove top meals like soups and stews, use 2 to 3 tbsp for a a serving of four. Or garnish the top of the soup or stew bowl to enjoy the crunch.

  • Joli Sea Moss Butter – the everything better butter. Perfect for pancake batter, baking batter, spread on toast, and scrambles.

  • Our snacks – Sweetie and Biswi (coming soon) – have the sea moss as well. You don’t see it, but it’s in there. Enjoy Sweetie with your hot or cold beverage, as a treat, or just because. Snack our various Biswi flavors. Dip it in salsa and hummus, chili and soups, dress it with cheese, nut butter and tuna salad.

  • Mossum’s condiments and snacks are small batch made so that you consume the freshest and most delightfully nutritious products. We make them for you to enjoy for breakfast, lunch, dinner and snack. Keep our cold instructed products in the fridge to ensure their shelf life and freshness, while our crackers (coming soon) are good on your kitchen counter or in the cupboard.
  • A Mossum made product starts with sea moss. We combine it with other tree/plant ingredients to make the most memorable, tasty, nutritious products for you to enjoy and share. The majority of our products have between 5 and 7 ingredients with no artificial flavors, additives or preservatives. Only clean labelling ingredients. We make extraordinary products for you to enjoy in ordinary ways.
  • Once your order is received, we get it out to you between 3 – 10 days. On average your order is received in 3 – 10 days. All our products have a handling fee as they are carefully packed. Especially our cold products. Sweetie Truffle, the Raw Sea Moss and Butter ship cold in icepacks to ensure their form and freshness.

     

  • We do not accept returns as these are food items. We try to ensure that you receive  your order in a timely fashion. We ask that you follow storage instructions as they are mostly refrigerate or freeze products.
  • We try our best to ensure your satisfaction. We ask that you contact us if you are not satisfied and we will try to sort things to both our satisfaction.
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